Course Overview
Location of Course Delivery
Delivery Approach
Course Duration
Delivery and Assessment
Entry Requirements
Pathways

Course Overview

The Certificate II in Workplace Skills equips you with the essential skills and knowledge needed to thrive in any professional environment. Whether you're looking to join the workforce or enhance your employability, this program will help you advance towards a rewarding career.

Through a practical curriculum focused on communication, teamwork, problem-solving, time management, and technology, you'll gain the confidence and competence to excel in a variety of workplace settings. You'll graduate as a valuable team member, ready to make meaningful contributions and carry out a diverse range of tasks with professionalism and efficiency. This program empowers you to start your career.

Course Duration

Up to 28 weeks

Delivery and Assessment

  • Interactive class activities and lectures.
  • Flexible class options including virtual and in-person options.
  • Regular unit-based assessments to measure course progress.
  • Regular support available.

Entry Requirements

  • Students must be 18 years or older
  • Students will be required to complete an assessment test to ascertain their English level
  • English Requirement: IELTS 6.0; or TOEFL iBT 60; or PTE-A 51.6
  • Year 12 or equivalent in literacy and numeracy

Pathways

The Certificate II in Workplace Skills serves as a foundational qualification to prepare individuals for entry-level positions in various industries. It equips students with essential workplace skills and knowledge, making them more attractive to potential employers.

Course Number

BSB20120

CRICOS Registration

105544F

Qualification Description

The course requires a student to complete 10 units to gain the nationally recognised BSB20120 Certificate II in Workplace Skills.

Core Units

BSBCMM211 Apply communication skills

BSBOPS201 Work effectively in business environments

BSBPEF202 Plan and apply time management

BSBSUS211 Participate in sustainable work practices

BSBWHS211 Contribute to the health and safety of self and others

Elective Units

BSBOPS203 Deliver a service to customers

BSBPEF201 Support personal wellbeing in the workplace

BSBTEC201 Use business software applications

BSBTEC202 Use digital technologies to communicate in a work environment

BSBTWK201 Work effectively with others

Course Progress

The program is designed to accommodate people of all levels. Course progress is evaluated on a weekly basis, to ensure accurate placement and continual development.

Step 01

Orientation

Students attend Orientation and their English level is evaluated based on the English Placement Test and/or previous qualifications attained.

Step 02

Attend

Students attend classes and participate in weekly tests and activities to measure their progress.

Step 03

Certificate

Students receive a certificate at the end of the program, detailing their core skill levels.

Delivery Approach

At Lonsdale Institute we employ an immersive and interactive delivery approach. Students engage in daily class activities, weekly testing, and monthly city excursions, fostering a well-rounded language learning experience. Our teachers create a supportive and engaging environment that empowers students to develop their English skills while gaining a deeper understanding of the local culture.

Ready to start your journey with us? Contact Lonsdale Institute today.

Our student support team is dedicated to providing you with the resources and guidance you need to make informed decisions about your education. Whether you have questions about our programs, application process, or anything else, our team is here to help.  

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